Book a Consultation
Book a Consultation
One Encounter
Share what's hardest right now—we'll help clarify the next step together
Book a Consultation
Book a Care Consultation
Fill in the form below and a SerenMed advisor will contact you soon to understand your needs and plan next steps. We protect your personal information and privacy
When you're ready, let's start with a consultation
We protect your personal information and privacy
What this consultation will clarify first
Whether you're facing major post-surgery return home, cancer or hospice care, or discharge planning—we'll first help clarify your top priority, suitable care direction, and whether more medical or care input should be integrated, so next steps are more efficient. You don't need every question answered before consulting.
About This Consultation
- SerenMed focuses on high-complexity care needs requiring professional judgment and integration.
- Start with your most urgent concern—you don't need all information ready.
- Your information is used only for initial assessment and contact arrangements.
What to prepare before booking
To make the first consultation more efficient, consider preparing the following.
- 1Care recipient's age and current location
- 2Main health conditions or care challenges
- 3Hospitalized, discharging, at home, or in a facility
- 4Current care resources
- 5Top priority to address
Professional Advisory Service Flow
From the first call to care in place
SerenMed upholds hospital-grade nursing quality while independently overseeing care for your loved one.
Initial Contact
Initial Contact
No need for complete records on first contact—help us understand the current situation.
Consultant Interview
Advisor Interview
A nurse-trained advisor explores condition, daily life, and care expectations to clarify needs.
Service Agreement
Service Agreement
Define mutual responsibilities—SerenMed's care scope and your decision rights—for a clear foundation.
Care Assessment
Care Assessment
Integrate medical information and medications; assess care intensity and risks with clinical judgment.
Care Configuration
Care Configuration
Configure day/night shifts, hours, and team tailored to the case—not a one-size-fits-all plan.
Nursing Team in Place
Care Team in Place
Assign suitably trained nurses with stable handoff mechanisms so care continues uninterrupted.
Ongoing Oversight
Ongoing Oversight
Ongoing tracking, regular check-ins, and adjustments—from assessment through execution.
SerenMed provides care assessment, judgment, and arrangements;
medical diagnosis and treatment are provided by partner institutions and physicians as required by law.
Professional Advisory Service Flow
From the first call to care in place
SerenMed upholds hospital-grade nursing quality while independently overseeing care for your loved one.
01/Initial Contact
Initial Contact
No need for complete records on first contact—help us understand the current situation.
02/Consultant Interview
Advisor Interview
A nurse-trained advisor explores condition, daily life, and care expectations to clarify needs.
03/Service Agreement
Service Agreement
Define mutual responsibilities—SerenMed's care scope and your decision rights—for a clear foundation.
04/Care Assessment
Care Assessment
Integrate medical information and medications; assess care intensity and risks with clinical judgment.
05/Care Configuration
Care Configuration
Configure day/night shifts, hours, and team tailored to the case—not a one-size-fits-all plan.
06/Nursing Team in Place
Care Team in Place
Assign suitably trained nurses with stable handoff mechanisms so care continues uninterrupted.
07/Ongoing Oversight
Ongoing Oversight
Ongoing tracking, regular check-ins, and adjustments—from assessment through execution.
SerenMed provides care assessment, judgment, and arrangements;
medical diagnosis and treatment are provided by partner institutions and physicians as required by law.
Service Fees
Care is more than just execution
It is assessment, judgment, and oversight at every step
For most families, the hardest part isn't finding someone to provide care — it's knowing what to do now, how the next step connects, and which risks must be handled first.
Short-Term Transitional Care
NT$15,000From/day
Adjusted to the patient's condition, care intensity, and arrangement.
Suitable for
For families needing care arrangements stabilised quickly within 7–30 days after discharge or during post-illness recovery.
High-Intensity Dedicated Care
NT$13,000From/day
Special care situations or cross-region arrangements assessed separately.
Suitable for
For post-operative, critical, or 24-hour high-risk care requiring close, continuous observation.
Long-Term Integrated Care Advisory
By consultation
We assess first, then provide a formal recommendation.
Suitable for
For families needing ongoing care coordination, organisation of medical information, family liaison, and long-term care planning.
- Lunar New Year, accompaniment for overseas medical visits, and remote or hard-to-reach areas reflect actual costs, which we explain together with the quote.
- We never raise prices automatically during these periods, and there are no charges that appear after the fact.
Frequently Asked Questions
Is there a charge for the consultation and needs assessment?
No. Understanding your situation and determining whether we are the right fit is free of charge; fees begin only with the actual care arrangement.
How does this pricing compare with the market?
Private-duty nursing care, delivered by licensed nurses, is the most professional — and highest-priced — tier of the care market. In Taiwan, rates generally range from several thousand to over NT$6,000 per day, depending on experience, care intensity, and clinical scope. Our starting prices sit within this professional range; we neither inflate them nor undercut on quality to win on price. We publish starting prices to give you a reasonable basis for judgment; the formal fee is confirmed after we understand the case.
Why does short-term transitional care cost more per day than 24-hour high-intensity care?
Because the period right after discharge carries the most concentrated risk. Information is most fragmented, conditions change fastest, and care judgment, medication continuity, follow-up visits, and rehabilitation all have to be connected correctly in a short window — one misstep can mean a return to hospital. The higher daily fee reflects the intensive professional input during this high-risk window; once care settles into a long-term, stable phase, the pathway is established and the daily cost naturally falls.
Why not just hire a cheaper caregiver?
The real risk in care is stepping it down too early to save money, with no one safeguarding quality — letting the condition relapse or even worsen, so what looked like savings is paid back many times over. What our fee buys is precisely the judgment of the right intensity, at the right time.
If circumstances change, can the plan be adjusted?
Care naturally steps down as the illness progresses — the acute phase needs medical-grade, intensive monitoring, and intensity eases as the patient recovers and stabilises. Care is therefore inherently dynamic: we adjust the level of involvement according to the patient's condition, recovery progress, and the family's needs, avoiding over- or mis-allocation.
This service suits families who value professional judgment, privacy, and long-term stability.
If you are only looking to compare the lowest price, this model may not be the best fit for you.
Let us start by understanding your care situation.
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You can also reach us directly below; the form above remains the most complete way to consult.
